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Cancellation policy

The following right of cancellation only applies to consumers (within the meaning of Section 13 of the German Civil Code (BGB)); a consumer is every natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Cancellation policy

Right of cancellation

You have the right to cancel this agreement within fourteen days without providing any reason for doing so.
The cancellation period is fourteen days starting from the day the agreement is concluded.
In order to exercise your right to cancel, you must send us (AMALIE VON STEIN, Herr A.,  Im Städtle 9, 72805 Lichtenstein, Germany, tel.: +49 1624635885, fax: +49 32226471275, e-mail: info@amalie-von-stein.com) a clear statement (e.g. a letter sent by post, a fax or an e-mail) to inform us of your decision to withdraw from this agreement. You can use the attached sample cancellation form to do so, although this is not required.
It is sufficient to send notice that you are exercising your right to cancel before the end of the cancellation period in order to comply with the cancellation deadline.

Consequences of cancellation

If you withdraw from this agreement, we undertake to return all payments that we have received from you, including delivery costs (with the exception of additional costs incurred if you choose a delivery type other than the cheapest standard delivery we offer), promptly and at the latest within fourteen days from the day on which we receive your notice that you are exercising your right to cancel this agreement. We will use the same payment method for the refund as was used in the original transaction, unless we have expressly agreed an alternate arrangement with you. Under no circumstances will you be charged for this refund.